Review about Genes Florist And Gift Baskets Birthday Brilliance Cake from Harrison Charter Township, Michigan

This was by far the worst experience I've ever had with a florist.I placed an order online based on a picture & description, I called the florist to make sure they could make it as pictured (Happy Birthday Cake).

They assured me they could. Recvd a pic from recipient. I was appalled - looked nothing like a cake; a blob of flowers. Long story short, Randy offered me a partial refund.

After many follow ups, 17 business days later, I still don't have my partial refund.

Now I'm just going to dispute the entire charge on my credit card unless the owner calls me and issues a total refund.What a shame.

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Reason of review:
Not as described
Product or service
Genes Florist And Gift Baskets Birthday Brilliance Cake
Review category
Flowers / Florist
review #749921

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